Frequently Asked Questions
Do I need special tools?
You can start with basic tools like an acrylic roller, blades, and an oven thermometer. Advanced courses list extras.
Are there certificates?
Yes, you can generate a completion certificate after meeting the module requirements.
Do you offer cohorts?
We run periodic cohorts with mentor feedback. Dates are posted in the catalog.
How does pricing work?
We offer one-time purchase and bundle discounts. Price includes lifetime access to the purchased course.
Can I get a refund?
Refunds are available within 14 days if you completed less than 20% of the course. Processing takes 3–5 business days.
Where do I find my courses?
After logging in, open “My Library” in the header. Purchased courses appear instantly.
How do I reset my password?
Use the “Forgot password” link on the sign-in page. Check spam if you don’t see the email.
Which difficulty level should I pick?
Start with Beginner if you’re new to polymer clay. Move to Intermediate once you’re comfortable with conditioning, shaping, and baking.
What are safe baking temperatures?
Most brands recommend 110–130°C (230–266°F). Always follow your clay’s packaging and use an oven thermometer.